Frequently Asked
Questions

To register on 98bat, click the Sign Up button on the homepage and complete the registration form with your full name, a valid email address, a strong password and your date of birth. You must be 18 or older — or meet the higher minimum age required by the relevant operator or licensing jurisdiction — to open an account. After submitting your details you will receive a verification email. Click the confirmation link to activate your account.

Account verification — commonly called KYC, or Know Your Customer — typically requires a copy of your valid Pakistani CNIC (Computerised National Identity Card) and proof of your current address such as a recent utility bill or bank statement. Some operators may also request a selfie with your CNIC. Completing KYC is required before withdrawals are processed and helps protect your account against fraud.

No. Each user is permitted only one registered account on 98bat. Operating multiple accounts is a violation of the platform's Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any pending balances. If you believe a duplicate account has been created in your name without your knowledge, contact the support team at [email protected] immediately.

On the login page, click the Forgot Password link and enter the email address registered to your account. You will receive a secure password-reset link by email within a few minutes. Click the link, enter your new password and confirm it. If you do not receive the email, check your spam folder. For further assistance contact [email protected] with your registered email address and username.

98bat references a range of deposit methods familiar to Pakistani users, including bank transfers via HBL, UBL, Meezan Bank and Bank Alfalah, as well as mobile wallets such as Easypaisa and JazzCash, and Raast instant payment transfers. Cryptocurrency options including BTC and USDT are also referenced. Please note that payment provider names are used as contextual references only — 98bat does not imply that any bank or wallet endorses or officially supports gambling transactions.

Minimum deposit amounts vary depending on the payment method and the operator. As a general reference, many operators accept initial deposits from as low as PKR 500 to PKR 1,000 via mobile wallets like Easypaisa or JazzCash. Bank transfer minimums are often slightly higher. Always check the operator's current deposit page for the most accurate and up-to-date minimum amounts before initiating a transaction.

Withdrawal processing times depend on the method chosen. Mobile wallet withdrawals via Easypaisa or JazzCash are typically processed within a few hours to 24 hours after approval. Bank transfers to HBL, UBL, Meezan Bank or Bank Alfalah usually take one to three business days. Cryptocurrency withdrawals such as USDT are generally faster, often completing within 30 to 60 minutes once approved. Pending KYC verification may delay first withdrawals.

98bat itself does not charge deposit or withdrawal fees. However, your payment provider — whether that is your bank, Easypaisa, JazzCash or a cryptocurrency exchange — may apply their own transaction charges. Additionally, some operators may impose a fee on withdrawals processed within a short window after a deposit. Always review the operator's full fee schedule before initiating any financial transaction.

Common reasons for a delayed or declined withdrawal include incomplete KYC verification, an unmet bonus wagering requirement, a mismatch between the deposit and withdrawal method, or a pending security review on your account. Ensure your account is fully verified with a valid CNIC before requesting a withdrawal. If the issue persists after 48 hours, contact the operator's support team or reach 98bat support at [email protected] for guidance.

98bat covers a wide range of sports betting markets. Pakistan cricket — including PSL T20 fixtures, ICC tournaments, bilateral series and Test matches — is the most popular category among Pakistani users. Beyond cricket, the platform covers football, kabaddi, tennis, basketball, UFC and mixed martial arts, and esports. Live in-play betting guides for cricket and football are among the most frequently visited sections of the platform.

Cricket betting on 98bat covers markets such as match winner, top batsman, top bowler, total runs over/under, method of dismissal and live ball-by-ball betting during PSL and ICC matches. Odds are displayed in decimal format by default and represent the payout per unit staked. To place a bet, select your market, enter your PKR stake and confirm. Always check whether the market is pre-match or live before confirming your selection.

The live casino section of 98bat references games streamed in real time from professional studio environments, including Live Baccarat, Live Blackjack, Live Roulette, Teen Patti, Andar Bahar and game-show style titles such as Crazy Time and Dream Catcher. These games are hosted by real dealers and can be played from any city in Pakistan via a stable internet connection on mobile or desktop.

Slot games are digital reel-based games where combinations of symbols across paylines determine winnings. RTP (Return to Player) is the theoretical percentage of total wagered money that a slot pays back to players over a very large number of spins. For example, a slot with 96% RTP returns PKR 96 for every PKR 100 wagered on average over time. Higher RTP generally means better long-term value, but outcomes on any individual session are always random.

A welcome bonus is an introductory offer available to new users on their first deposit. A common structure is a 100% match bonus — for example, deposit PKR 2,000 and receive an additional PKR 2,000 in bonus funds. To claim it, register a new account, navigate to the promotions or cashier section and opt in to the welcome offer before making your first deposit. Always read the bonus terms carefully before opting in.

A wagering requirement specifies how many times you must bet your bonus amount before withdrawing winnings derived from it. For example, a PKR 1,000 bonus with a 20x wagering requirement means you must place a total of PKR 20,000 in qualifying bets before any bonus-linked winnings can be withdrawn. Sports bets and casino games often contribute different percentages towards meeting the requirement. Check the specific terms for each promotion.

Yes. Almost all bonuses on 98bat-referenced operators carry an expiry period. Typically a welcome bonus must be claimed within 7 to 30 days of registration and the wagering requirement must be completed within a further 7 to 30 days after activation. Free spins bonuses usually expire within 24 to 72 hours of being credited. Check the individual promotion's terms and conditions for the exact expiry window applicable to your offer.

Yes. Beyond the welcome bonus, 98bat-referenced operators regularly run reload bonuses, cashback offers, free spins on featured slots, accumulator bet boosts for cricket and football, and seasonal promotions tied to major events like PSL finals, ICC World Cup fixtures and UFC pay-per-view cards. Existing users should check the promotions page of their operator regularly and opt in to email or SMS notifications to stay informed of the latest offers.

Use a strong, unique password for your 98bat account that you do not reuse on other platforms. Enable two-factor authentication (2FA) if the operator offers it. Never share your login credentials, CNIC details or payment PINs with anyone. Always log out completely when using a shared or public device. Be cautious of phishing emails claiming to be from 98bat — the platform will never ask for your password via email. Report suspicious activity to [email protected] immediately.

Two-factor authentication adds a second layer of security to your account login. After entering your password, you are prompted to enter a one-time code sent to your registered mobile number or generated by an authenticator app. This means that even if someone obtains your password they cannot access your account without the second factor. 98bat strongly recommends enabling 2FA — it is one of the most effective ways to protect your funds and personal data.

98bat handles user data in accordance with its Privacy Policy. Personal information such as your name, CNIC details, email address and payment data is collected only for the purposes of account management, KYC verification and fraud prevention. Data is stored on secured servers with encryption applied to sensitive fields. 98bat does not sell personal data to third parties for marketing purposes. For full details on data handling, please read the Privacy Policy page.

Online gambling occupies a complex and evolving legal status in Pakistan. The Prevention of Gambling Act, 1977 governs gambling activity in the country, and access to certain gambling websites may be restricted by the Pakistan Telecommunication Authority. 98bat does not claim that online gambling is licensed or approved by the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani authority. Users must independently verify the legal status of online gambling in their specific jurisdiction before participating.

98bat promotes a full suite of responsible gambling tools available through referenced licensed operators. These include deposit limits, loss limits, session time limits, reality check reminders, cooling-off periods and formal self-exclusion. Self-exclusion can be set for a minimum of six months up to permanent account closure. All limit reductions take effect immediately while increases are subject to a mandatory reflection period. Visit the Responsible Gambling page for full details.

To activate self-exclusion, log in to your account and navigate to the Responsible Gambling or Player Safety section within your account settings. Select your preferred exclusion period — options typically range from six months to permanent closure. Once confirmed, your account is immediately locked, all marketing communications are stopped and re-registration is blocked for the duration of the exclusion. You can also contact [email protected] to request self-exclusion directly.

If gambling is causing harm to you or someone you know, help is available. GamCare (gamcare.org.uk) and Gamblers Anonymous (gamblersanonymous.org) are internationally recognised organisations offering free, confidential support — these are text-only references, not clickable links. The operator's responsible gambling team can also activate self-exclusion or account limits immediately. For local mental health support in Pakistan, consult a health facility in your city — services are available in Karachi, Lahore, Islamabad, Rawalpindi and other major cities.