Privacy Policy
98bat Platform

Welcome to 98bat (referred to throughout this document as "we", "us", "our" or "the Platform"). 98bat is an English-language online betting information and entertainment platform serving Pakistani users and international visitors. We operate the website located at https://98bat.cam.

We are committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It applies to all users of the 98bat Platform, including visitors who browse without registering, users who create an account, and any individual who contacts us for support.

By accessing and using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, you should stop using the Platform immediately. This Policy should be read alongside our Terms & Conditions.

The following terms carry the meanings set out below throughout this Privacy Policy:

Depending on how you interact with the 98bat Platform, we may collect and process the following categories of personal data:

3.1 Information You Provide Directly

• Account Registration Data: Username, email address, password (stored in encrypted form), and any profile information you choose to add.
• Support Enquiries: Your name, email address, and the content of messages you send to our support team at [email protected].
• Survey & Feedback Data: Any responses you submit through on-platform feedback forms or surveys.
• Preferences: Language, notification settings and other account preferences you configure.

3.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type and screen resolution.
• Usage Data: Pages visited, time spent on each page, links clicked, referral source (the URL you came from), and search queries entered on the Platform.
• Cookie Data: Information stored via cookies and similar tracking technologies (see Section 8 for full details).
• Log Data: Server logs recording each request made to our servers, including timestamp, HTTP method and response code.

3.3 Data We Do Not Collect

• We do not collect payment card numbers, bank account details, CNIC numbers or any Pakistani National Identity Card data.
• We do not collect sensitive personal data as defined in Section 2.
• We do not collect data directly from or about individuals we know to be under 18 years of age.

98bat collects personal data through the following means:

• Direct Interactions: When you register an account, fill in a form, send us an email at [email protected], or otherwise communicate with us.
• Automated Technologies: As you navigate the Platform, we automatically collect technical and usage data via cookies, server logs and similar technologies.
• Third-Party Analytics: We may use analytics tools that collect aggregated, anonymised usage statistics to help us understand how the Platform is being used. These tools do not identify individual users by name.
• Publicly Available Sources: In limited circumstances, we may supplement your information with data from publicly accessible sources to verify account details or prevent fraud.

Where international data protection standards apply, we process your personal data on the following legal bases:

We use the personal data we collect for the following purposes:

• Platform Operation: To provide, maintain and improve the 98bat Platform and its features, including personalising your experience where applicable.
• Account Management: To create and manage your user account, authenticate your identity on login, and communicate account-related updates to you.
• Customer Support: To respond to your enquiries, resolve technical issues, and provide assistance in English (and Urdu upon request).
• Security & Fraud Prevention: To detect, investigate and prevent fraudulent activity, unauthorised access, abuse of the Platform and other prohibited activities described in our Terms & Conditions.
• Analytics & Improvement: To analyse usage patterns and understand how Pakistani users interact with the Platform, allowing us to improve content quality, navigation and performance.
• Legal Compliance: To comply with applicable legal obligations, including responding to lawful requests from courts, regulators or law enforcement agencies.
• Communications: To send you service-related notices, policy updates, and — where you have given consent — relevant promotional content about betting guides, cricket markets, PSL previews and other Platform features.

We do not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review. We do not sell your personal data to third parties for their own marketing purposes.

98bat does not sell, rent or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Service Providers: We engage trusted third-party vendors to help operate the Platform (for example, web hosting, content delivery and analytics providers). These vendors act as Data Processors and are contractually required to process your data only on our instructions and to maintain appropriate security measures.
• Legal Obligations: We may disclose personal data when required to do so by applicable law, court order, or lawful request from a government or regulatory authority, including in Pakistan.
• Protection of Rights: We may disclose data where we believe it is necessary to enforce our Terms & Conditions, protect the safety of users or third parties, or prevent fraud and illegal activity.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.
• Aggregated & Anonymised Data: We may share non-identifiable, aggregated statistics about Platform usage (for example, "40% of our users are from Karachi and Lahore") with partners or for public reporting. This data cannot be used to identify you.

98bat uses cookies and similar technologies (such as local storage and pixel tags) to enhance your experience, analyse Platform performance and support security features. The following types of cookies may be in use on the Platform:

You can manage or withdraw cookie consent at any time through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies or receive a warning before a cookie is stored. Note that disabling certain cookies may affect Platform functionality.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:

• Account Data: Retained for the duration of your active account plus a period of up to 24 months following account closure, to allow for dispute resolution, legal claims or audit requirements.
• Support Correspondence: Retained for up to 12 months from the date of the last communication in a support thread, unless a longer period is required for unresolved matters.
• Usage & Analytics Data: Anonymised or aggregated analytics data may be retained indefinitely. Identifiable usage logs are typically retained for no more than 90 days.
• Cookie Data: Session cookies are deleted when you close your browser. Persistent cookies expire as described in their individual cookie settings, typically between 30 days and 12 months.
• Legal Hold Data: Where personal data is subject to a legal hold, regulatory request or ongoing investigation, it will be retained until the matter is fully resolved, regardless of the standard retention period.

When personal data is no longer needed and no legal hold applies, we securely delete or anonymise it so that it can no longer be associated with you as an individual.

We implement and maintain a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• Encryption in Transit: All data transmitted between your browser and the 98bat Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Encrypted Password Storage: Account passwords are never stored in plain text. We use modern cryptographic hashing algorithms to store credentials securely.
• Access Controls: Access to personal data held by 98bat is restricted to authorised personnel on a need-to-know basis, and is protected by role-based access controls.
• Regular Security Reviews: We periodically review our data processing practices, systems and security posture to identify and address potential vulnerabilities.
• Incident Response: We maintain a data breach response procedure. In the event of a security incident that affects your personal data, we will notify affected users within a reasonable timeframe in accordance with applicable requirements.

While we take reasonable steps to protect your personal data, no internet transmission or electronic storage method is 100% secure. You are responsible for keeping your account credentials confidential and for using a strong, unique password.

Subject to applicable law and certain conditions, you have the following rights in relation to your personal data held by 98bat:

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to Rectification: You may ask us to correct any inaccurate or incomplete personal data we hold about you without undue delay.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis for processing exists.
• Right to Restriction: You may ask us to restrict the processing of your personal data in certain circumstances, for example while you contest the accuracy of that data.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interest as the legal basis, and we will cease processing unless we have compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact us at [email protected]. We will respond to all legitimate requests within a reasonable timeframe. We may need to verify your identity before processing your request.

The 98bat Platform is strictly intended for adults aged 18 and over, or the higher minimum age required by the relevant operator or licensing jurisdiction. We do not knowingly collect, process or store personal data from individuals under 18 years of age.

If you are a parent or guardian and you believe that your child has provided personal data to us without your consent, please contact us immediately at [email protected]. We will take immediate steps to delete such data from our systems upon verification.

We strongly encourage parents and guardians in Pakistan to use device-level parental controls and to monitor their children's online activity, particularly in relation to gambling and betting content. Gambling by minors is prohibited and harmful.

The 98bat Platform may contain references to third-party operators, services or platforms for informational purposes. While we aim to reference reputable services in the context of betting information, we have no control over the privacy practices of third-party websites or applications.

This Privacy Policy applies solely to the 98bat Platform at https://98bat.cam. If you follow a link from our Platform to a third-party website — including the websites of gambling operators, payment services such as Easypaisa or JazzCash, or sports organisations covering events such as PSL or ICC tournaments — that third party's own privacy policy will apply to any data they collect from you.

We strongly recommend that you review the privacy policy of any third-party service before providing them with your personal data, especially before registering an account or making a deposit with any gambling operator.

98bat operates as an internationally accessible platform. As a result, your personal data may be processed and stored on servers located outside Pakistan. When data is transferred internationally, we take steps to ensure that it receives an adequate level of protection consistent with this Privacy Policy, including:

• Selecting service providers that maintain internationally recognised security standards and data protection practices.
• Implementing contractual safeguards with Data Processors that require them to protect your data to a standard consistent with this Policy.
• Transferring only the minimum data necessary for the purpose of the transfer.

By using the 98bat Platform, you acknowledge that your personal data may be transferred to, and stored or processed in, countries outside your country of residence, including countries that may not provide the same level of data protection as Pakistan or your home country. Where such transfers occur, we ensure appropriate safeguards are in place.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or Platform features. When we make changes, we will update the "Last updated" date at the top of this page.

For material changes — those that significantly affect your rights or the way we use your personal data — we will take reasonable steps to notify you, which may include displaying a prominent notice on the Platform. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns or requests regarding this Privacy Policy or the way in which 98bat handles your personal data, please reach out to our support team. All contact details below are provided as plain text only and are not clickable links.

• Email: [email protected]
• Live Chat: Available as per operator schedule (see footer for details).
• Response Language: English. Urdu assistance may be available upon request.
• Response Time: We aim to acknowledge all privacy-related requests within 5 business days and to resolve them within 30 days where possible.

When contacting us regarding a privacy matter, please clearly state your registered username (if applicable), the nature of your request, and your preferred contact method. This will help us process your request efficiently. Support is available to users across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.